Data We Collect

When you email us, we may collect the following information:

• Your name

• Your email address

• Any additional details you provide in your message, such as booking requests, riding experience, or preferences

How We Use Your Data

We use the information you provide to:

• Respond to your inquiries and booking requests

• Manage your participation in our trips

• Provide relevant information about our services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

How We Protect Your Data

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Only authorised team members have access to your data for the purposes listed above.

Data Retention

We retain your personal information only for as long as necessary to respond to your inquiry and manage your booking. After this period, data will be securely deleted.

Your Rights

Under GDPR, you have the right to:

• Request access to your personal data

• Request correction of any inaccurate data

• Request deletion of your data

• Withdraw consent to processing (if applicable)

To exercise these rights, please contact us at info@canterlust.com.

Photos and Videos

During our retreats, photos and videos may be taken for promotional purposes, including use on our website and social media channels (such as Instagram).
We will only use identifiable images of participants with their prior consent.
You may withdraw your consent at any time by contacting us at info@canterlust.com.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: info@canterlust.com